When requesting quotes from Chinese suppliers, sending an email that merely asks 'Do you have green tea and how much is it?' rarely produces an answer you can order from directly. 'Green tea' can refer to varied cultivars, weights and packaging formats, whilst the destination country changes carriage and duties.
Specify Six Details in Your First Email
Specify the product or tea category, intended application, desired specifications, sample or order volume, destination country with complete address, and required delivery date. Cafés can add projected monthly volumes and drink recipes; retailers should clarify if local-language labelling is required; corporate gifting enquiries should state recipient counts, unit contents and whether split deliveries are needed. Including product page links helps avoid mix-ups between teas sharing similar names.
Next, request documentation directly relevant to the order: ingredients and net weights, batch numbers, production or packing dates, storage conditions, available testing reports with their applicable batches, the responsible food business operator for import or distribution, and who covers carriage and duties. For prepacked tea sold in the EU, labelling and distance selling information requirements must be verified for the destination country by the responsible operator; website mock-ups and superseded reports cannot substitute for current batch documentation.
Before receiving a quotation, do not interpret statements like 'can ship to Europe' or 'testing available' as confirmation that landed costs and regulatory compliance are settled. Which products, samples, minimum order quantities (MOQs) and lead times Jiang Rong Hao can supply must still be confirmed for each specific order.