When a supplier asks to clarify requirements, what is usually missing is not an introduction, but specific product links, specifications, quantities, and a delivery address. Providing these details together allows a general enquiry regarding availability and pricing to become an actionable quotation.
Five points to include in an initial enquiry
- Product: product links, tea categories, or intended matcha uses.
- Specification: samples, packaging weights, tea cakes, or teaware components.
- Quantity: initial order volume and whether replenishment is anticipated.
- Destination: country, city, full delivery address, and postal code.
- Schedule: requested dispatch or delivery dates.
Requesting an itemised cost breakdown
Ask the supplier to itemise product prices, packaging charges, freight, insurance, whether VAT or customs duties are included, customs clearance responsibilities, and quotation validity. Without a full address, cross-border freight and duties can only be provided as provisional estimates subject to confirmation; past order figures should not be used in place of current quotations.
Confirming stock and documentation
Confirm whether stock is immediately available or requires lead-time preparation, which batch and specification the quoted price reflects, and whether labels, testing reports, batch records, and storage guidelines can be provided. For retail shops or corporate gifting, also specify packaging language, split shipments, and lead times. Jiang Rong Hao product pages display the current catalogue; real-time stock, pricing, taxes, shipping, and delivery are confirmed per order on the day.
You may use this opening line directly: "We are planning to procure [item] for [use], in a quantity of [quantity], delivered to [address], with an expected arrival before [date]. Please provide available specifications, documentation, total pricing, shipping/tax liability, and delivery lead times."