JIANGRONGHAO Purchase Payment and Order Confirmation Process: Key Steps from Inquiry to Confirmation

At JIANGRONGHAO, the methods of payment and order confirmation differ from many online stores. We currently do not offer online payment on the website, and all transaction details need to be directly confirmed by both parties. This means you do not need to bind a bank card or pay immediately on the website. Instead, you first submit your purchase requirements, and after we confirm each item with you, we arrange payment and delivery based on the final agreed content.^[1]

If you need to make a purchase, please first browse the product pages. Each product page indicates specifications, price, and currency symbol, which can serve as a basis for your initial judgment. However, please note that inventory quantity, final payment method, and delivery arrangements all require further confirmation between both parties. The prices and specifications on the website are public reference information, and the actual order is subject to confirmation after communication between both parties.^[1]

How to submit your requirements? You can add the desired products to an inquiry list on the product detail page, or submit your needs directly through the contact page. You can also call +86 139 2283 3853 to contact Jiang Han and state the products you wish to purchase and the approximate quantity. The inquiry list is not an automatically generated order but an inquiry you send to us. After receiving it, we will contact you based on the selected products to verify specifications, quantity, available inventory status, and your desired delivery method.^[1]

The key to order confirmation is that both parties reach agreement on every detail. Specifically, this includes: whether the product specifications you need match the page description; whether there is currently sufficient inventory to meet your quantity requirements; what payment method will be used (the website does not currently offer online payment, so the payment method needs to be determined through communication between both parties); and the specific delivery arrangements. Once these items are agreed upon, your order is officially confirmed.^[1]

To avoid back-and-forth communication, it is recommended that you organize your needs as clearly as possible when submitting an inquiry list or contacting us. For example: which products you need, the quantity of each product, whether there are specific packaging or specification requirements, and the desired delivery time range. The more specific you are, the faster we can confirm inventory and payment/delivery plans with you. Of course, if you are unsure which specification to choose, you can first describe your intended use, such as for whisking tea, blending drinks, or baking, and we will provide corresponding product recommendations based on product grades (ceremonial grade, beverage grade, food grade).^[2][3][4]

Regarding the consistency between actual products and images: the images on our website include two types—one type is generated based on reference to the actual product, and the other is a schematic made according to the name. The material, capacity, configuration, and specific packaging of tea ware may differ slightly from the details shown in the images. Therefore, before order confirmation, we will confirm with you the actual appearance of the product you are purchasing. If you have specific requirements for the appearance of a product, please clearly state them during communication, and we will arrange delivery based on the final confirmed actual product.^[1]

Delivery time also cannot be fixedly promised here. Delivery arrangements depend on your shipping address, product quantity, and the logistics method agreed upon by both parties. We will clarify the delivery method, estimated time, and related costs with you when confirming the order. Any delivery time is subject to the content confirmed by both parties, and the website pages do not provide general delivery dates or shipping cost estimates.^[1][5]

Finally, if you are ready to start purchasing, it is recommended to start from the product page: find the product you need, check the specifications and price, then add the product to the inquiry list or submit your needs directly through the contact page. We will contact you as soon as possible after receiving it to verify inventory, quantity, payment, and delivery arrangements. All orders are based solely on the content confirmed by both parties. If you have questions about product use or specifications, you can also call to consult first. We will recommend a suitable grade based on the use you describe, but the final choice is yours, and the actual effect is subject to your feeling after receiving and trying it.^[1]